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We provide no warranty in respect of any consumable products sold by us, resultantly no refunds will be issued in respect of any consumable products. We may, by way of written agreement, permit the return and exchange of consumable products for a different size/model/package, if the consumable products to be returned are unused and intact (unopened if sealed). In the event that the substituted product is worth more than the returned product, you can simply pay the outstanding balance at our sales office. In the event that the substituted product is worth less than the returned product, we will provide you with a credit which can be utilised in respect of any subsequent purchase from us or to settle (or partially settle) any amount owing to us, provided that the funds shall not be repaid or refunded in any manner. We provide no support whatsoever for all consumables used for machines not from us.

Please take notice that in order to keep up with the ever growing demands and in an endeavour to try and optimise and expedite our service offering, we make use of artificial intelligence (“AI”) to produce specifications, information and content in relation to our products, which specifications, information and content may be published on our website. AI extracts specifications, information and content in accordance with its programming and learning algorithms, and whilst we do our best to regularly work with our IT service providers to ensure that the AI we employ is sufficiently suited and implemented as accurately as possible, AI is not without imperfections and growing pains, and we therefore have no control over the functioning of the AI we may choose to implement nor the accuracy (perhaps rather inaccuracy) of the sources from which the AI elects to draw information from. We will accept no liability for any harm, loss or damage which may be occasioned by your use and/or reliance upon specifications, information and content published by AI on our website and we urge you to directly contact us to establish and ensure the veracity of any specifications, information and content in relation to our products, which may be published on our website from time to time.