Introducing the AM.CO.ZATruCUTStandard Range 20001000mm Cabinet with Conveyor Table with CCD Camera for Normal and Contour Laser Cutting and Engraving Machine with 160W CO2 Laser Tube Complete Package! This powerful machine combines advanced technology with exceptional functionality to deliver unparalleled precision and speed. The large, versatile cutting area is equipped with a conveyor table and CCD camera for easy and accurate material placement, while the 160W CO2 laser tube ensures fast and efficient cutting and engraving. Ideal for a wide range of materials, this complete package is the perfect addition to any production facility or workshop. Order yours today and take your business to the next level!

We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.

Some items within your purchase come with different warranty terms and period:
• LC-TUBE/160: 1 Month
• T-BASIC/LC, T-LASER/ALIGNMENT, A-CHILLER/CABLE, NO-STOP/1, AG-TAPE/HV, X-UTILITY: No Warranty

After a lengthy process AM.CO.ZA has finally attained their health license for our TruCUT CO₂ Laser Cutting Machine from the Department of Health. Getting a license for the TruCUT CO₂ Laser Cutting Machine is a reassurance to clients that the machinery complies with safety regulations and radiation safety performance standards. You can read full story and view the license here.

By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.

A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.

We try our best to keep services, service plans or maintenance plans accompanying our machines free of charge. However, in cases where we cannot obtain free access to the machine or parts we need to service, or where travel costs were not paid for such service, or any other relevant reasons, we reserve the rights to waive the free service we provide on temporary or permanent grounds. Once the service has been withdrawn, the only support available to you will be our Knowledge Base found at http://www.amuser.co.za/ and Technical Videos on http://www.SortIT.co.za/

If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.

We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.

# Additional cost on consumables used in practice required to be paid before you attend the course:
• R 200 for consumables cost in one "Basic TruCUT™ Laser Machine Training Course and TruCUT Software Usage" course

All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine’s warranty information and service history on our website or mobile app – in any way and at any time. We honour our machines’ warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.

The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.

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All the pictures are for demonstration purposes only, therefore the machines’ colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.

Gift item is provided free of charge, subject to stock availability at the time of dispatch and dispatch person’s mood. No warranty, no exchange and no cash value for any gift item.

Please take notice that in order to keep up with the ever growing demands and in an endeavour to try and optimise and expedite our service offering, we make use of artificial intelligence (“AI”) to produce specifications, information and content in relation to our products, which specifications, information and content may be published on our website. AI extracts specifications, information and content in accordance with its programming and learning algorithms, and whilst we do our best to regularly work with our IT service providers to ensure that the AI we employ is sufficiently suited and implemented as accurately as possible, AI is not without imperfections and growing pains, and we therefore have no control over the functioning of the AI we may choose to implement nor the accuracy (perhaps rather inaccuracy) of the sources from which the AI elects to draw information from. We will accept no liability for any harm, loss or damage which may be occasioned by your use and/or reliance upon specifications, information and content published by AI on our website and we urge you to directly contact us to establish and ensure the veracity of any specifications, information and content in relation to our products, which may be published on our website from time to time.